Terms & Conditions
We make websites does not have any hidden terms and conditions. We make websites provides a legal contract to you with all the terms and conditions.
limited reclamation period and refund rights: the right to ask for a refund - per incident- plan will expire within thirty 30 calendar days (reclamation period) starting from the date of purchase. At any point in time, if you feel that we make websites not provided you satisfactory services, you can ask for a refund for the same. However, that refund will not include the shipping charges, handling charges and any other applicable taxes, except for in certain states and countries where shipping, handling and taxes are refundable.
If you unsubscribe from your existing services with we make websites, you can ask for a refund. Still, that refund will also not include the shipping, handling charges and any other applicable taxes, except for in certain states and countries where shipping, handling and taxes are refundable.
You may choose to opt-out of any paid subscription service provided by 'we make websites' and request a refund for the paid amount only if no support service is provided to you by ' we make websites ' and the refund request has been initiated 5 days from subscription date. (Refundable Amount would not include shipping and handling or any other taxes except in specific countries or states where shipping/handling and taxes are refundable)
This clause may not be applicable for those who belong to some specific states and jurisdictions where the limitation of refund rights is not allowed. Any other valid refund right will not be affected by this clause. Using this service or subscribing to 'we make websites' services, you are considered accepted and agreed to be bound by these terms.
Software, Materials, Services and other related information are collectively referred to as "Content".
"You" means you individually, any person, including any employer that you are acting on behalf of.
'Per Incident Services'
'Per Incident Plans' or 'Incident Plans' or 'Single Incident Service' are non-upgradable service provided by 'we make websites' with the sole objective of fixing a single and specific technical problem which you face.
"Subscription Based Services" or "Subscription Services" are upgraded subscription plans offered by 'we make websites' that are active for a specified period and are not limited by several incidents like our 'Per Incident Service'.
'Materials' refers to downloadable contents, white papers, webcasts, frequently asked questions, press releases, reference guides, datasheets, product information or any other proprietary and/or copyrighted information available to download from we make websites website. The term 'Materials' does not refer to the interface, theme, layout or design of we make websites or any other website owned or controlled by we make websites.
'Software' means a computer program of any kind, either kept by 'we make websites' or a third party, delivered via download, CD, other media or other delivery methods including client and/or network security software. Components of the Software are protected under copyright, trade secret, unfair competition, and other laws. The software includes both we make websites' software and third-party software.
Your use of Software is subjected to the respective agreements such as a license agreement or user agreement that is attached or included with the software, ordering documents, exhibits etc.
The customer can avail of the incidental services. The "incidental" means one-time render of the services to fix the problem of the website/Apps as stated before the start of the steps to fix. The number of issues is not restricted and also is benefited from the follow-up consultations on the request. The follow-on consultations are restricted for 7 days from the first day of service, available to the services provided at the first service.
Mode of payment
The payment will be processed only after the consent of the customer. As the mode of payment is limited to "online", which requires the use of a credit card, the needed information is to be provided by the customer with the correct layout.
All the payment is to be done before the support unless ratified by we make websites. In case the full payment is not made, the customer shall be liable to pay 1.5% or any higher legal charge on the amount due. If the payment is due, we make websites that cannot render the services and may face the dismissal of the contract if prolonged by the mentioned duration.
While providing the credit card information, you allow us to make websites to serve the payment procedure. When you authorize the credit card issuer to release the mentioned amount without any query of the signed receipt, in the case of a debit card, the charges described will be applied on the same debit card till a genuine credit card detail is provided. Else for electronic fund transfer, the account details will be subjected to the charge transfer. In all the cases, the terms and conditions of the issuing bank and credit card issuer, as per the case may be, will be sorted to the fullest.
We are always here to serve you with your satisfaction. Giving an extension to the services available is now easier. If the details provided at the time of the first contract remain the same, the support renews automatically for the same period declared in the last existing contract. If you are willing to change the terms of the contract while renewing or cancel the renewal, you are required to contact we make websites by yourself.
Fair Usage of Policies and Termination
Although there is no fixation on the follow-on support during the subscribed period, the services available are under the guidelines of "fair use policy" enlisted by we make websites, which is considered to be tampered if:
The contract is fraudulent.
The computer system is not the same one registered in the contract.
The contract is fraudulent.
This shall bring a temporary suspension or even permanent termination of the subscription provided, which will be decided under the sole right to make websites.
PRIVACY: Data Protection
The number of files scanned, threats found, files fixed by the support tool.
Whether a firewall is active.
Whether any antivirus is active and updated.
System information related to the operating system, memory and disc space, proxy configuration.
Security status and security threat available.
Installed programs and active processes information; and
Application log file information and registry data.
The information transferred to we make websites in the UAE may have less protective data protection laws than the region you are situated (including the European Union). Still, we make websites possesses adequate security so that the collected information, if transferred, receives an adequate level of protection.
Third-Party Products and Services
While serving you to the fullest, it may require to take the help of a "third party tool" such as Microsoft, Plugins, which has to register from the license provider of the same tool. And you are expected to follow the terms of the party providing third party tool. We make websites stand on the supporting side to help you use the tool to enhance the services. However, at the same time, we make websites remains protected against any issue incurred due to inappropriate license or attributes of the third party software. If the third-party tool follows to interfere in the functioning of tools and services by making websites, you will be notified of the amendment in the subscription provided by you. And violation of term of our contract can cause the contract to get void.